Elevate customer experiences as a Customer Care Coordinator with Brookfield Residential in Edmonton, Alberta. This full-time role focuses on coordinating service-related duties for homeowner inquiries and satisfaction.

As the Customer Care Coordinator, you will serve as the primary contact for homeowners concerning closing and post-possession concerns. You will manage day-to-day activities, including processing service tickets and ensuring timely follow-ups. Your role is vital in maintaining a significant level of customer communication while working closely with service teams and trades.

Key Responsibilities:
• Serve as the central information point for service teams
• Create and monitor Customer Service Work Orders




• Prioritize workloads and coordinate with trades and customers
• Facilitate communication among all involved parties
• Ensure timely documentation of customer service calls

Requirements:
• 3 years of service administration experience
• Robust verbal and written communication skills
• Customer service-oriented mindset
• Proficient computer skills essential
• Construction knowledge is a plus

Your expertise will ensure exceptional service commitment to Brookfield Residential homeowners.
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📌 Customer Care Coordinator in Edmonton (Alberta)
🏢 Brookfield Properties
📍 Alberta