Flair Airlines is hiring a Customer Regulatory Compliance Specialist in Calgary, Alberta, to manage customer and regulatory cases efficiently while ensuring compliance across operations.
In this dynamic full time role, you will be integral to resolving customer issues related to regulatory matters such as claims and complaints. The ideal candidate will leverage strong analytical skills and extensive knowledge in regulatory requirements to achieve fair outcomes. Collaboration with various internal teams will further enhance the regulatory process, supporting Flair's mission for accessible air travel.
Key Responsibilities:
• Oversee complex regulatory and customer cases
• Interpret regulations and ensure compliance
• Track key documentation and deadlines
• Prepare reports on case metrics and trends
• Support training initiatives on compliance processes
Requirements:
• Degree in Business, Aviation, or related field
• Minimum 3 years in regulatory compliance experience
• Expertise in CRA and DOT requirements considered an asset
• Familiarity with case management tools
• Exceptional organizational and communication skills
Support Flair Airlines in promoting regulatory adherence and improving customer experiences in Calgary.
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