Comtech Telecommunications in Gatineau, QC seeks a Senior Implementation and Support Specialist to provide expert technical services for the Guardian system. Engage in both remote and on-site support to enhance customer satisfaction.

This role, reporting to the Senior Program Manager, involves comprehensive responsibilities including system installation, configuration, and training. The position calls for a seasoned skilled who can deliver high-quality customer support while managing complex technical challenges effectively.

Key Responsibilities:
• Conduct thorough site evaluations before installations
• Support cut-over activities and system upgrades
• Collaborate with various technical teams for effective resolutions




• Provide post-installation documentation and training
• Deliver outstanding customer service during implementation phases

Requirements:
• At least 5 years of hands-on technical experience
• Proven expertise in telecommunications and network administration
• Knowledge of cybersecurity and secure communication protocols
• Exceptional documentation and troubleshooting skills
• Valid driver’s license and travel readiness for Canada

Bring your experience and skills to Comtech, ensuring the success of projects in a vital role.
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📌 Comtech Senior Technical Support Role (Quebec City)
🏢 Comtech Telecommunications
📍 Quebec City