Advise the general manager and management committee on the caisse's strategies

Prepare management reports, including accountability reports for decision-making bodies

Ensure different solutions from the Federation are integrated at the caisse level

Help develop business strategies aligned with Desjardins Group's strategic priorities and issues facing the caisse

Conduct analyses and recommend solutions designed to minimize impacts

Coordinate special projects and cross-sector files with high impact on the caisse

Oversee and lead committees, major events, special projects and activities with the general manager

Coordinate communication and promotional activities

Develop, create and monitor projects and action plans from strategic priorities and standing business positions

Monitor and analyze overall performance

Work with the general manager on the caisse's annual salary budget

Plan human resources details for the caisse

Manage skills development activities for management and non-management employees

Represent the caisse and Desjardins Group within the community

Requirements

Bachelor's degree in a related field

A minimum of six years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Knowledge of current financial, economic, political and legislative news

Ability to analyze the consumer market, business leaders and the setting outside the caisse





Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors

Understanding of the philosophy and inner workings of a financial services cooperative

Knowledge of policies, legislation, standards and ethics governing the operation of the caisse and its business centres

Knowledge of the Desjardins business procedures

Knowledge of high service standards

Knowledge of the democratic structure of caisses and Desjardins Group

Strategic agility

Comfort around higher management

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Core Competencies
Demonstrates expertise in strategic planning, project management, and performance analysis within a financial services cooperative context. Proficient in developing business strategies, managing human resources, and ensuring compliance with policies and standards.

Highest-signal resume keywords

Strategic Planning

Project Management

Performance Analysis

Human Resources Management

Financial Services Knowledge

ATS Optimization Keywords
Hard Skills

Business Strategy Development

Performance Monitoring

Market Analysis

Financial Knowledge

Legislative Knowledge

Soft Skills

Interpersonal Savvy

Action Oriented

Customer Focus

Strategic Agility

Nimble Learning

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Financial Services Cooperative

Desjardins Group

Caisse

Service Standards

Democratic Structure

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📌 General Management Support Advisor (Quebec City)
🏢 Jobtailor
📍 Quebec City