Lead omni operations at Aritzia as a Senior Program Manager. Focus on optimizing shipping and returns while working with talented teams to enhance customer experiences across all channels.

In this growing role within Aritzia’s Omni Department, you will focus on delivering a seamless post-purchase journey for customers. By managing an effective Shipping and Returns program, you will ensure that service options are competitive and effective. Collaborate closely with various leaders in the organization to implement meaningful operational improvements.

Key Responsibilities:
• Create and implement omni strategies across digital touchpoints
• Provide timely and convenient logistics services to clients




• Manage the Shipping and Returns Program to enhance service
• Implement technology solutions for consistency
• Work with teams to improve delivery methods

Requirements:
• 5+ years in Omni, eCommerce, or Logistics
• Experience in retail operations is a plus
• Robust collaboration abilities with cross-functional teams
• A commitment to uphold Aritzia's leadership principles
• Focus on delivering quality and impactful outcomes

Make an impact in omni operations by enhancing customer experience at Aritzia.
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📌 Aritzia Senior Manager Omni Operations (Ontario)
🏢 Aritzia
📍 Ontario