Drive client success and team performance as a Client Success Manager with Long View in Calgary. Blend people leadership and operational excellence to enhance client outcomes.

Long View is seeking a energetic Manager for its Calgary branch who thrives at the intersection of customer relationships and business performance. In this role, you'll manage a portfolio of clients, lead teams, and ensure impactful service delivery. You'll also focus on client engagement, financial results, and continuous improvement.

Key Responsibilities:
• Lead and develop high-performing teams through mentorship
• Own client experience and service delivery across portfolios
• Build trusted relationships with key client stakeholders




• Manage financial performance including budgeting and forecasting
• Drive operational excellence in service delivery and quality

Requirements:
• 10+ years in IT consulting or client-facing roles
• 5+ years of leadership experience with operational accountability
• ITIL-based service management expertise
• Proven customer success and project delivery experience
• Strong communication and problem-solving skills

Become a cornerstone of client growth and team development with Long View!
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📌 Client Success Manager at Long View (Alberta)
🏢 Long View Systems
📍 Alberta