Step into a frontline Customer Service Associate role at the University of Alberta's North Campus. Enhance the experience of students and community members while leading a team.
This in-person position within the Campus & Community Recreation’s Client Engagement team focuses on delivering exceptional service at the Van Vliet Complex. You will guide casual staff, oversee financial operations, and provide customer support. Your proactive communication will enhance program promotion and operational efficiency.
Key Responsibilities:
• Greet and assist patrons using facility services
• Manage inquiries and direct information to staff
• Train casual staff on Recreation Management Software




• Conduct transactions efficiently using various payment methods
• Maintain accurate training and operational procedure documents
Requirements:
• High School Diploma; Kinesiology knowledge is beneficial
• At least 2 years in customer service roles
• Must have previous cash handling experience
• CPR and First Aid certification required
• Excellent communication and conflict resolution skills
Support a thriving community and encourage active lifestyles as a Customer Service Associate at the University of Alberta.
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📌 Frontline Customer Service Role Edmonton Campus
🏢 University of Alberta
📍 Edmonton