Upsell and cross-sell Clio's full suite of solutions
Convert qualified opportunities using telephone, email, and product demonstrations
Use Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks, and Calendar
Monitor key metrics, including qualified leads and conversion rates at various funnel stages through paid accounts
Collaborate with Support, Account Managers, SDRs/BDRs, Customer Success Managers, and Sales Engineers to provide customer solutions
Forecast, negotiate, and close deals
Develop business cases for customers
Hunt and prospect into existing customer accounts
Pass client feedback and feature requests to product teams and facilitate meetings regarding potential product enhancements
Develop and execute strategic account plans to ensure client satisfaction, retention, and growth
Requirements
Minimum 4 years of sales experience, including closing deals
3 years of experience working in SaaS or other technology companies
Experience working complex deal cycles with high-leverage customers
Knowledge and passion for technology and cloud-based products
Previous experience running demos
Cold calling skills
Experience using tools such as Salesforce, Salesloft, ZoomInfo, SalesNav or similar is a plus
Demonstrate a keen interest in improving your craft by using AI
Core Competencies
Demonstrates expertise in upselling and cross-selling SaaS solutions, with a robust focus on customer satisfaction and retention. Proficient in managing complex deal cycles and utilizing CRM tools to drive sales performance.