Position: RQ11520 / RQ11521 - UX Designer - Senior - Prior Public Service/OPS experience
Location: 5700 Yonge St. Toronto / 49 Places D'Armes, Kingston
Contract Type: Long Term Contract
Onsite Requirement: 5 days onsite
Must Have Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.
Experience working in an agile, sprint-based development environment
Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)
Experience with Figma user interface design software
Experience designing interfaces with a design system
Ability to work with Ontario Design system
Nice To Have Prior OPS or Public sector exp
Experience and Skill Set Requirements General Skills (55%): Relevant experience creating GUI designs based on user interaction and performance
Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications with ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users and managing end-to-end user research from recruiting to synthesis
Proficiency with design and prototyping tools
Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
Thorough understanding of the limitations and appropriate use of web development technologies
Experience in designing online programs with emphasis in the emotional aspects of human experience
Experience conceiving and conducting user research,



interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
Experience identifying design problems and devising elegant solutions
Experience making strategic design and user-experience decisions related to core, and new, functions and features
Experience gathering user feedback to configure existing interfaces
A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
Experience with Figma, Canvas and similar tools
Desirable Skills (10%) Knowledge of accessability testing
Ability to work with Ontario Design system
Knowledge of digital service standard
Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships
Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements Prior Public Service/OPS experience: (5%)
Prior Public Service/OPS Experience (5%) Prior OPS or Public sector exp
Thanks Richard Tucker | Account Manager Arthur Grand Technologies Inc8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE)
Arthur Grand is an Equal Chance Employer (Including disability/Vets)

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📌 Senior UX Designer - Toronto, ON - Canada - Long Term Contract - Prior Public Service/OPS experience (Ontario)
🏢 Arthur Grand Technologies
📍 Ontario