Become a pivotal part of VON Canada as a Client Service Associate, focusing on healthcare coordination in home environments. Utilize digital tools for scheduling and communication to enhance client care.

This full time position requires managing nurse and home support visits, ensuring clients receive exceptional service. If you’re skilled in scheduling software and thrive in problem-solving scenarios, this role could be ideal for you. The Client Service Associate will work across various shifts—days, evenings, and weekends—to ensure excellent client support.

Key Responsibilities:
• Assign nursing visits based on client needs and geography
• Manage client referrals and respond to inquiries




• Handle scheduling changes and administrative tasks dynamically
• Collaborate with teams to optimize staffing levels
• Protect client confidentiality and sensitive information

Requirements:
• High school diploma minimum; college preferred
• Proficient in MS Office and scheduling tools
• Experience in healthcare or logistics environments
• Customer service experience in contact centers
• Satisfactory Criminal Records Check required

This role is vital in delivering outstanding care and coordinating services effectively.
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📌 Client Service Associate at VON Canada (Ontario)
🏢 VON
📍 Ontario