Become a Resolution Specialist at KSI Law in Markham, Ontario, focusing on complex account resolutions and compliance in creditor rights. Your expertise in credit reporting will be crucial.

In this role as a Resolutions Officer, you'll manage portfolios with balances from $750 to $2,000. Candidates should possess at least two years of experience in a collections or credit environment, with an emphasis on solid communication skills. You're expected to guide clients through the repayment process while maintaining compliance with legal standards.

Key Responsibilities:
• Collect on delinquent accounts across Canada
• Handle inbound and outbound calls with account holders
• Document compliance actions within the CRM system




• Assess account histories for dispute resolutions
• Offer informed guidance on credit reporting matters

Requirements:
• 2+ years of experience in collections or contact services
• Knowledge of how credit reporting impacts financial standing
• Strong verbal and written communication skills
• Proficient in Microsoft Outlook and CRM software
• Ability to work rotating shifts including Saturdays

Apply your skills in collections and credit analysis at KSI Law in Markham.
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📌 Resolution Specialist KSI Law Markham (Ontario)
🏢 KSI Law
📍 Ontario