Join Canada Life as an Associate Manager in Health & Dental Claims Operations, where leadership meets operational excellence. This pivotal role enhances the member experience through an engaged and high-performing team.

As a key player, you’ll oversee Team Performance Leaders and ensure that quality, service, and productivity metrics are achieved consistently. This position demands a results-oriented approach, emphasizing employee coaching and development while identifying strategic opportunities for growth.

Key Responsibilities:
• Coach and develop operational employees for success
• Monitor performance trends to enhance efficiency
• Partner with various teams to resolve escalations effectively




• Implement business strategies and operational improvements
• Ensure adherence to compliance and risk management standards

Requirements:
• Minimum 5 years of leadership experience in operations
• Solid communication and relationship-building skills
• Analytical mindset with a focus on results
• Experience leading geographically dispersed teams
• Familiarity with Lean and Operational Excellence principles

Lead the way in claims operations while nurturing talent at Canada Life.
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📌 Health Claims Manager at Canada Life (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario