At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Employment & Entrepreneurship Services - WorkBC Employment Services

Employment Type: Permanent Full-Time (35 hours/week)

Number of Positions: 1
Compensation: $29.39 – $31.00 per hour

About the Position:

The Employment Counsellorworks with a diverse range of individuals (including inclusion group’s members) to assist them in securing and maintaining employment or community attachment.This is a floater position supporting multipleWorkBCCentresin the Greater Vancouver Area, in particular Vancouver,TriCities, Langley, Aldergrove,and Richmond.

Reports to: Centre Manager

Key Duties and Responsibilities:

Performs active client recruitment

Conducts formal needs assessments through structured interview processes to identify and prioritize issues that are preventing clients from achieving employment

Develops personalized plans that addresses clients’ needs and making use of services available within WorkBC

Makes referrals to community resources as needed

Monitors client progress by reviewing activities and learning outcomes on a communication medium

Reviews, revises and updates action plans to enhance self-sufficiency and sustainable labour market attachment

Ensures clients achieve employment (or community attachment) in a timely manner

Determines client needs and eligibility and administering financial supports where appropriate

Completes documentation and preparing financial reports as required

Ensures client activities fall within the scope of the budget parameters

Ensures billing milestones and employment sustainment targets for the program are met on an individual basis each month

Captures client data to evidence qualitative and quantitative outcomes

Writes client progress notes,



follow-up reports and success stories

Works at different WorkBC Centres during term of employment

Other related duties as assigned by the manager

Education, Training and Experience:

Bachelor’s Degree in Social Services and/or Education; or a combination of training and qualified experience in supporting individuals with disabilities and complex barriers

CCDP an asset

Motivational Interviewing training or similar training will be considered as an asset

Non-Violent Crisis Intervention training an asset

Mental Health First Aid training an asset

Trauma-Informed Practice training an asset

Experience in career development

Experience in employment counselling and work placement

Experience in WorkBC programs an asset

Experience conducting need assessments and developing action plans

Experience in managing client data and documenting the counselling process

Knowledge of career counselling, cross-cultural counselling and job development

Knowledge of the local labour market

Job Skills and Abilities:

Excellent written and oral communication skills

Excellent interpersonal skills

Excellent outreach skills

Ability to quickly adapt to new working environment and site manager

Ability to establish and maintain counselling relationship with clients

Ability to communicate effectively with service providers and stakeholders

Ability to work independently and as a part of a team

Excellent time management and organizational skills

Excellent technical skills in MS Office and web-based research tools

Excellent attention to detail and commitment to excellence in service delivery

Additional Information:

Criminal Record Check required





Working in evenings and weekends as required

Working at multiple locations within the Greater Vancouver Area required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

paid time off ‘monthly wellness days’ (up to 12 days per year)

additional agency holidays (2 additional statutory holidays)

3 weeks annual vacation (starting) and up to 6 weeks (maximum)

company-funded pension (GRRSP)

extended health & dental plan

employee & family assistance programs

access to wellness programs, and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

While we appreciate all applications, only those selected for an interview will be contacted.

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📌 13604 - Employment Counsellor (Floater) (British Columbia)
🏢 ASPECT BC - Association of Service Providers for Employability and Career Training
📍 British Columbia