Explore a fulfilling IT career as an IT Support Technician with SysGen in Calgary. Focus on client engagement and creative problem-solving within our supportive work environment.

The SysGenius Team is seeking enthusiastic IT Support Technicians to manage system operations and user support. You will work closely with both SysGen employees and Managed Services clients, contributing to the company's reputation of building genuine client relationships through effective IT solutions.

Key Responsibilities:
• Monitor and report on system and backup health
• Triage technical issues and support technicians
• Help with hardware deployment and repairs
• Assess client security environments using monitoring tools
• Create client-facing reports for effective communication

Requirements:
• Basic knowledge of server and network infrastructures
• Experience in supporting Windows systems
• Skill in Microsoft Office applications, particularly Office 365
• Strong troubleshooting and customer service skills
• Diploma or degree in Computer Science or Information Technology

Make a tangible impact in IT support while enjoying the perks of working with SysGen in Calgary.
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📌 IT Support Technician at SysGen HQ (Alberta)
🏢 SysGen Solutions Group
📍 Alberta