Join Metro Supply Chain as a Customer Experience Representative under a 1-year contract. This role involves customer service excellence through order processing and complaint management.

You will be responsible for a wide range of customer service activities in a warehousing context. Your focus on effective communication and problem resolution will help maintain customer satisfaction. Support activities include inventory management and light shipping tasks, contributing to operational efficiency.

Key Responsibilities:
• Handle customer inquiries and complaints efficiently
• Maintain detailed records of damaged and returned goods
• Coordinate shipping requests with the traffic department
• Provide updates on order status to customers
• Maintain a current procedure book for processing

Requirements:
• 2 years of warehouse experience needed
• Excellent communication and interpersonal skills
• Ability to manage change effectively
• Robust planning and results orientation
• Education equivalent to two years of college preferred

Enhance customer experience by applying your skills at Metro Supply Chain.
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📌 Metro Supply Chain Customer Experience Specialist (Ontario)
🏢 Metro Supply Chain Group
📍 Ontario