Enhance customer support excellence with Viessmann as a Technical Services Representative in Langley, BC. This role offers a hybrid work model and focuses on HVAC technical troubleshooting and client interaction.

Viessmann, part of Carrier Global Corporation, is seeking a solutions-oriented representative to elevate technical support operations across the USA and Canada. You will leverage enterprise platforms like Salesforce Service Cloud and SAP to assist customers and contractors. The position is vital for driving expertise in our climate comfort solutions and requires collaboration with Product Engineering and training development.

Key Responsibilities:
• Provide technical support for residential and commercial HVAC systems
• Document customer interactions in Salesforce Service Cloud




• Assist contractors with troubleshooting through calls and emails
• Report service issues to Product Engineering
• Deliver training seminars and hands-on workshops

Requirements:
• High School Diploma or GED
• 1+ years of HVAC or technical customer service experience
• Proficient in Salesforce and SAP
• Solid English communication skills
• Ability to work both independently and collaboratively

Contribute your technical skills and customer service expertise to support Viessmann's mission in enhancing climate comfort solutions.
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📌 Technical Services Representative at Viessmann (British Columbia)
🏢 Viessmann Climate Solutions
📍 British Columbia