Full Time Power CenterCollections AdministratorSureHire Occupational Health Testing · Sherwood Park, Alberta, Canada10 days agoExperience No PriorLocation Sherwood Park, AlbertaAbout the roleDrug & Alcohol Collections AdministratorPermanent Full-Time | Monday-Friday | Day ShiftsHelp People Start New Careers While Building One of Your OwnEvery day, workers across Canada visit SureHire before starting a new job or entering a safety-sensitive workplace. As the first person they meet, you’ll play an important role in creating a positive experience while helping ensure workplaces remain safe.SureHire is looking for a Drug & Alcohol Collections Administrator to join our team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced setting, and is looking to build a long-term career in occupational health.No previous occupational health experience is required. We’ll provide the training, certifications, and support you need to succeed.Why Join SureHire?At SureHire, our people are our brand. We’re passionate about creating safer workplaces while providing exceptional service to every client who walks through our doors.When you join our team, you’ll enjoy:Permanent, full-time employment with a predictable Monday-Friday scheduleCompetitive hourly wageComprehensive paid trainingIndustry-recognized certifications fully paid by SureHireA supportive and collaborative team environmentOngoing coaching and professional developmentCareer growth opportunities within SureHirePaid volunteer timeGym membership reimbursement programEmployee referral bonus programMeaningful work that helps keep Canadian workplaces safeWhether you’re starting a new career or looking for your next opportunity, we’ll help you grow professionally while developing valuable skills in occupational health testing.What You’ll DoNo two days are exactly the same.You’ll welcome clients, coordinate appointments, perform occupational testing, and help ensure every participant receives professional, friendly,



and efficient service.Client ExperienceWelcome clients and create a positive first impressionGuide participants through the check-in and registration processVerify identification and complete required documentationExplain testing procedures clearly and professionallyAnswer incoming phone calls and respond to client inquiriesDeliver exceptional customer service during every interactionDrug & Alcohol CollectionsYou’ll receive comprehensive training to perform occupational testing services including:Breath alcohol testingUrine drug and alcohol collectionsOral fluid drug testingHair drug testingVision screeningPre-employment health screening servicesYou’ll follow strict chain-of-custody procedures while ensuring every test is completed accurately, professionally, and confidentially.AdministrationCreate and maintain participant files and electronic recordsProcess documentation accurately and efficientlyMonitor specimen pickups and coordinate courier shipmentsAssist with inventory counts and supply managementSupport clinic operations and administrative tasksParticipate in special projects and continuous improvement initiatives as assignedWho We’re Looking ForYou’ll thrive in this role if you:Enjoy working directly with peopleHave excellent customer service and communication skillsAre organized and detail-orientedCan manage multiple priorities in a busy environmentStay calm under pressureTake pride in accuracy and professionalismEnjoy learning new skillsWork well independently and as part of a teamAre comfortable using computers and learning new softwareQualificationsRequiredHigh school diploma or equivalentMinimum one year of customer service experienceStrong computer skills, including Microsoft Office and Google WorkspaceExcellent verbal and written communication skillsGreat Backgrounds for This RoleWe welcome applicants from a variety of industries, including:Customer ServiceRetailHospitalityReceptionAdministrative SupportMedical OfficeHealth CarePharmacyFitnessBankingAirlinesHotelsIf you enjoy helping people and are eager to learn,



we’d love to hear from you.Paid Training & CertificationsSureHire is committed to your success from day one.You’ll receive comprehensive paid training and have the opportunity to earn industry-recognized certifications, including:Certified DOT Breath Alcohol TechnicianCertified DOT Urine Specimen CollectorCertified Oral Fluid CollectorCertified Hair CollectorAudiometric TechnicianAdditional occupational health certifications as your career progressesAll required training and certification costs are fully covered by SureHire.Build a Long-Term Career with SureHireThis role is an excellent entry point into the occupational health industry.As you gain experience and complete additional certifications, you’ll have opportunities to advance into Occupational Health Technician, specialized testing, training, quality assurance, leadership, and other career opportunities within SureHire.We’re committed to promoting from within and investing in employees who are passionate about learning, developing new skills, and growing their careers.Work ScheduleThis is a permanent, full-time position.Typical shifts are scheduled between 7:00 AM and 6:00 PM, Monday through Friday.We believe in providing a consistent schedule that supports a healthy work-life balance while meeting the needs of our clients.About SureHireSince 2004, SureHire has been a trusted leader in occupational health testing and workforce screening across Canada.Every day, we help employers, recruiters, and workers complete the testing required to create safer workplaces. From drug and alcohol testing to occupational health assessments, our services support thousands of workers as they begin new opportunities.Our people are the reason clients trust SureHire. We believe in professionalism, continuous learning, teamwork, and delivering an exceptional customer experience.If you’re looking for more than just a job—and want to build a rewarding career where your work truly makes a difference—we’d love to hear from you.Apply today and become part of the SureHire team.Closes Sep 15, 2026Applicants 44Posted Aug 20, 2026More About UsCompany Name SureHire Occupational Health TestingPrimary Industry Occupational Health TestingCompany Size 1 - 115Founded In 2004Phone 866-944-4473Location Edmonton, Albertahttps://www.surehire.com
#J-18808-Ljbffr

📌 Collections Administrator (Alberta)
🏢 SureHire
📍 Alberta