Elevate client relations as a Bilingual Customer Experience Specialist with Amynta Group. Deliver exceptional support to both Dealer clients and the internal Sales Team, ensuring seamless service.

Reporting to the Manager of Customer Experience, you'll play a crucial role in supporting Dealer clients and collaborating with various departments. This role requires robust bilingual proficiency in French and English, allowing you to assist the sales team and manage customer service activities efficiently. Your proactive nature will help meet monthly call center performance objectives and ensure accurate documentation in CRM systems.

Key Responsibilities:
• Provide top-notch customer service to external clients
• Assist sales team in communication via phone or email




• Manage daily administration of customer service activities
• Liaise with sales for in-field support coordination
• Collaborate with Marketing and Distribution Centre

Requirements:
• 3+ years of customer service experience
• Fluent in French and English, written and spoken
• Excellent communication and conflict resolution skills
• Proficient in MS Office and CRM systems
• Adaptable to fast-paced environments

Bring your passion for outstanding customer service to Amynta Group and make a difference in client satisfaction.
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📌 Bilingual Customer Experience Specialist (Quebec City)
🏢 Amynta Group
📍 Quebec City