Elevate customer experience as a Customer Service Supervisor at Shoppers Drug Mart. This role is crucial for managing service functions, cashiers, and merchandising to deliver top-notch service.

As a Customer Service Supervisor, you will ensure that your team complies with store policies while providing ongoing training and support. Your responsibilities include handling customer inquiries, managing loss prevention standards, and maintaining the store's image. This supervisory role places a solid emphasis on customer satisfaction and team collaboration.

Key Responsibilities:
• Oversee cashier and merchandising staff compliance with policies
• Train and guide cashiers/merchandisers effectively
• Manage daily cash office inventory and loss prevention




• Promote customer satisfaction and resolve inquiries
• Maintain store cleanliness and organize product displays

Requirements:
• Strong judgment and decision-making skills
• Effective problem-solving capabilities for customer satisfaction
• Computer literacy and efficient time management
• Organized with knowledge of products and supplies
• Ability to perform clerical and cashier duties

Lead your team in delivering exceptional customer service at Shoppers Drug Mart and ensure a welcoming shopping experience.
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📌 Customer Service Supervisor at Shoppers Drug Mart (Newfoundland and Labrador)
🏢 Shoppers Drug Mart
📍 Newfoundland and Labrador