Join FCT as a Customer Service Specialist, where you will enhance client interactions through skilled inbound and outbound call support in a hybrid work environment. Your expertise will ensure accurate legal documentation processing and exceptional customer experiences.

FCT seeks a motivated Customer Service Specialist with a focus on client satisfaction and critical thinking. In this role, you will handle calls while providing insights on title insurance and legal documentation for real estate transactions. Your attention to detail will ensure compliance and accuracy in all client interactions.

Key Responsibilities:
• Handle inbound and outbound calls professionally
• Review legal documents related to real estate transactions




• Support the coordination of transaction files from start to closing
• Conduct compliance checks to ensure regulatory adherence
• Provide expert advice to legal professionals on file issues

Requirements:
• 2-3 years of call center customer service experience
• Legal Assistant/Law Clerk diploma preferred
• Exceptional communication and interpersonal skills
• Strong problem-solving and prioritization abilities
• Intermediate MS Office skills required

Leverage your customer service and legal document expertise to provide exceptional support at FCT.
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📌 Customer Service Specialist at FCT (Ontario)
🏢 FCT
📍 Ontario