03 Sep
|
Autocanad
|
Alberta
Join Contemporary Coachwork South as a full time Customer Service Representative in Calgary, AB. Assist customers with repair appointments, manage finance portfolios, and ensure a seamless experience.
In this customer-focused role, you will create estimates, schedule vehicle repairs, and handle warranty claims. We’re seeking a dynamic individual who thrives in a fast-paced environment and excels in problem-solving. Your day will involve updating customer information, answering queries, and providing updates on vehicle repairs, all while promoting an informed experience.
Key Responsibilities:
• Create preliminary estimates for warranty claims
• Schedule vehicle repairs and process payments
• Check-in collision vehicles and create work orders
• Support customer inquiries regarding repairs and insurance
• Proactively educate customers on the repair process
Requirements:
• College diploma or two years' relevant experience
• Bilingual in Mandarin/Cantonese is an asset
• Proficient in Microsoft Office and relevant software
• Strong communication and customer service skills
• Previous body shop or auto claims experience
Bring your customer service expertise to make a positive impact at Contemporary Coachwork South in Calgary!
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📌 Calgary Customer Service Representative Job (Alberta)
🏢 Autocanad
📍 Alberta