Join Nova Scotia Power as a full-time Customer Service Associate in Kespukwik. This role focuses on delivering exceptional customer support through telephone and email while training in the Mi'kmaw Customer Care Cohort.

We are looking to fill 15 positions at Nova Scotia Power’s Customer Care department, welcoming Mi'kmaw individuals to participate in our training program. As a Customer Service Associate, you will utilize strong communication and problem-solving skills to provide accurate support and maintain customer satisfaction. Work collaboratively in a dynamic workplace that encourages diverse perspectives and experiences.

Key Responsibilities:
• Provide clear customer support through various communication channels
• Resolve customer inquiries promptly and professionally




• Use critical thinking to enhance customer experience
• Balance multiple tasks in a cooperative team setup
• Navigate complex technology systems comfortably

Requirements:
• Minimum of 4 years customer service experience
• High School diploma or GED required
• Proficient in Microsoft Office tools
• Strong communication and de-escalation skills
• Ability to work independently with minimal supervision

Bring your customer support skills and join Nova Scotia Power to make a difference in the community.
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📌 Full-Time Customer Service Associate Kespukwik (Nova Scotia)
🏢 Nova Scotia Power
📍 Nova Scotia