Drive customer satisfaction as a Customer Service Lead at Purolator in Etobicoke, Ontario. This part-time position focuses on resolving inquiries and enhancing relationships with customers and corporate partners.

Purolator is seeking a Customer Service Lead for part time shifts on Thursdays, Fridays, and Saturdays. This role requires a strong focus on problem solving and relationship building with customers and stakeholders. You will handle inquiries, manage problem shipments, and collaborate with drivers and management for optimal service delivery.

Key Responsibilities:
• Serve customers efficiently through calls and in-person
• Resolve inquiries and shipping challenges actively
• Build positive relationships with local and corporate partners




• Communicate effectively with team members and customers
• Comply with safety standards and corporate policies

Requirements:
• 3-12 months of customer service experience preferred
• Proficient in English for clear communication
• Ability to lift 70 lbs and stand for extended periods
• Strong problem-solving and technology skills
• Experience in retail or service roles an asset

Leverage your customer service skills to enhance operational excellence at Purolator.
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📌 Customer Service Lead at Purolator (Ontario)
🏢 Johnson & Johnson
📍 Ontario