Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description The Caseworker provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures.
Monday to Friday 9:00 am to 5:00 pm working 40 hours a week. This is a temporary fixed-term contract that will expire on August 31, 2027.
Responsibilities Provides outreach case management support to programs at Lighthouse shelter including but not limited to clients in hotel and in the broader Halton area.
Monitors environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
Develops and implements case management of assigned clients/ residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan




Maintains and updates all appropriate documentation related to clients/residents; initiates any new documentation; completes all reports required by the funder and The Salvation Army
Provides protected storage and recording of prescribed medication
Coordinates and facilitates resident programming as required
Conducts all required shift change procedures prior to and after shift change
Performs intake and discharge procedures for clients/residents as assigned
Monitors appropriate behavior, intervenes in crisis situations, provides emotional support and advocacy
Distributes funds to residents in accordance with established guidelines
Engages in the development of inter-personal relationships that promote dignity and respect
Performs check-in of residents on passes in community; escorts residents and monitors behavior
Liaises with Police, Funders, court personnel, community agencies, families and other staff members
Provides orientation to newly hired staff, volunteers, students
Provides back-up support to front line positions and their functions as required
May be required to attend resident appointments
Attend and facilitate case conferences with case management team
Collect and record case management statistics daily
Prepare monthly statistical and outcome measures reports for Director
Review and forward weekly update reports to the Region of Halton
Review all resident intakes, discharges and restrictions
Prepare weekly Personal Needs Allowance requisitions




Attend all seminars and training sessions as requested by Management
Assist in any other duties or responsibilities as requested by Management
Adhere to standards based upon values and philosophy of The Salvation Army and the Halton Lighthouse
Participate in all Case Management and Staff Team Meetings
Knowledgeable of Fire Safety and Emergency Evacuation Plans
Responsible to work safely and report unsafe or unhealthy working conditions
Engage in formal evaluation sessions with his/her supervisor
Organizational Responsibilities Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities
Maintain information in confidence as required
Participate as an active and responsible team member in all work groups through which position responsibilities are achieved
To attend all seminars and training sessions as requested by Management
Represent the organization in a professional and engaging manner
Participate in regular supervision and performance review process
Work in compliance with OH&S; Act and Regulations and abide by The Salvation Army's Health and Safety policies and procedures.
Engage in formal evaluation sessions with his/her supervisor at 3 and 6 months during the first year of employment and annually thereafter
Participate in ongoing professional development and training.
Adhere to standards that are consistent with the values and philosophy of The Salvation Army and the Halton Lighthouse.
To Participate in all Case Management and Staff Team Meetings
To Be knowledgeable of Fire Safety and Emergency Evacuation Plans
Responsible to work sa

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📌 Case Worker II - U (Ontario)
🏢 Salvationarmyca
📍 Ontario