Join Chubb as a Technical Support Specialist in Canada, delivering exceptional client service and technical guidance for IoT water leak detection products. Your insights will shape customer interactions for success.

In this role, you will support clients and contractors, guiding them through product selection and installation processes. Your ability to troubleshoot and resolve issues will enhance customer satisfaction, while you maintain accurate CRM records. Collaborate with teams to document and relay customer feedback, ensuring continuous improvement.

Key Responsibilities:
• Troubleshoot and resolve connectivity issues in IoT devices
• Assist clients with product setup and configurations
• Document and escalate complex technical problems




• Keep CRM records updated with customer resolutions
• Communicate client feedback to internal teams

Requirements:
• Bachelor’s degree preferred, 5 years in customer service
• Proficient in Microsoft Word and Excel
• Excellent organizational and communication skills
• Ability to navigate multiple systems efficiently
• Experience working under time constraints

Leverage your technical skills and client relations experience to support Chubb's cutting-edge product solutions.
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📌 Chubb Technical Support Specialist (Manitoba)
🏢 Chubb Life Fund
📍 Manitoba