Take the lead in managing brand reputation for IKO Industries as a Community Manager, focusing on social media and online engagement. This role requires a strategic communicator to handle customer interactions and protect brand integrity.

As a Community Manager with IKO Industries, you'll oversee online presence across various platforms while crafting thoughtful responses to customer inquiries and reviews. Collaborating with teams in Marketing, Sales, and Customer Service, your goal is to resolve issues promptly while maintaining a positive brand image. This fixed-term role begins in November 2026 and ends in May 2027.

Key Responsibilities:
• Monitor brand discussions and social media activities
• Respond to customer inquiries in a timely manner




• Manage online reviews and sentiment metrics
• Identify potential reputation risks and escalate accordingly
• Collaborate with internal teams for resolution

Requirements:
• 3-5 years in community or reputation management
• Robust written communication and critical thinking skills
• Experience with tools like Hootsuite and Sprout Social
• Bachelor’s degree in relevant field
• Ability to manage multiple brands efficiently

Become a vital part of IKO's mission to enhance customer relationships and brand perception online.
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📌 Community Manager at IKO Industries (Ontario)
🏢 IKO North America
📍 Ontario