Elevate investor communications with TMX as a Specialist in Investor Experience Content and Governance. Lead the transformation of how content is managed across various channels in a hybrid role.
Join our Investor Experience team as a process-driven Specialist with over six years of experience in financial services operations. Your task involves overseeing content governance and enhancing our digital and physical investor touchpoints. You'll design and manage frameworks for cross-channel communications while ensuring compliance and governance for stakeholder interactions.
Key Responsibilities:
• Own reporting for all investor communication channels
• Oversee lifecycle of investor forms and content
• Lead comprehensive audits of legacy assets
• Institutionalize master templates for communications
• Serve as primary liaison between cross-functional teams
Requirements:
• 6+ years in financial services or digital content operations
• Familiarity with CMS and smart form platforms
• Solid strategic mindset with multi-channel expertise
• Executive presence with excellent stakeholder management skills
• Bilingual in French and English is a plus
Bring your expertise in governance, digital transformation, and strategic communications to TMX as we enhance investor experiences.
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