Become a key player at Autodesk as a Senior Associate for Digital Renewals. Focus on maintaining customer satisfaction through effective management of renewal cycles in an office-centric approach.
This role is integral to Autodesk's commitment to customer retention and growth, engaging directly with clients while ensuring timely renewals. You will work collaboratively with various internal stakeholders, utilizing CRM tools to optimize renewal strategies and preemptively address churn risks.
Key Responsibilities:
• Manage end-to-end renewal workflows for regional accounts
• Facilitate timely execution of customer renewal agreements
• Proactively identify upsell opportunities during renewals
• Monitor for issues with auto renewals to protect customer base
• Collaborate with procurement teams to streamline processes
Requirements:
• 1–3 years of experience in customer-facing sales roles
• Proven track record of closing renewals or deals
• Strong time management and organizational abilities
• Experience with CRM or sales tracking systems
• Bachelor's degree or relevant qualified experience
Bring your expertise in renewals to Autodesk and create lasting customer relationships.
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📌 Senior Associate for Autodesk Digital Renewals (Ontario)
🏢 Autodesk
📍 Ontario
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