Become a key player as the Duty Manager in Swissport's Executive Lounge. Oversee operations, foster team performance, and deliver outstanding guest experiences in a lively airport atmosphere.

This essential position reports directly to the Lounge Manager and requires leadership in managing lounge operations. Candidates with a background in hospitality will excel in this setting. Your ability to inspire staff and address customer needs will enhance our service quality and operational success.

Key Responsibilities:
• Provide oversight and direction to Lounge Agents
• Ensure compliance with audits and financial goals
• Coach and manage team performance records
• Support guest services and resolve any issues
• Enforce health and safety procedures effectively

Requirements:
• High School diploma or equivalent required
• 3 years' experience in hospitality management
• Fluent in English and French for communication
• Strong leadership and planning skills
• Flexibility for various shifts, including weekends

Lead the Swissport team in delivering unparalleled lounge experiences to travelers worldwide.
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📌 Executive Lounge Duty Manager at Swissport (Quebec City)
🏢 Swissport
📍 Quebec City