Sep 11, 2026 11:00 PM Coordinated Universal Time

Type

Full-Time

Location

Calgary AB

Detailed Job Description
Are you looking for a great opportunity to build your career? Are you acandidate that is passionate, self-motivated, patient and has a positiveattitude, and looking to lead a team of direct service staff to ensure quality respiteservice is provided to children and adults with developmental disabilities?

If yes, take a look at the opportunity below.

ABOUT US:
The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members of the community. The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmentaldisabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

WHAT THE ROLE PROVIDES YOU:
The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of roles, competitive benefits, anda culture that supports work/life balance

We offer semi-fixed schedules that may change based on clients needs, paid training, development, coaching, benefit plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Employee Referral Program, WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

KEY RESPONSIBILITIES:

Provides leadership, support and professional development by coaching, mentoring and supervising Comprehensive Care staff and Client ServiceCoordinators; provides direction to support their ability to be effective and successful in their role

Acts as the team resource for relevant policies, procedures, legislation, service protocols as well as ethical codes and guidelines

Acts as the principle liaison between staff and senior agency leadership as well as between team members and other service/support providers; facilitates cross-agency communication and participation





Promote productive working relationships with community partners and provincial, federal and non-governmental agencies

Coordinate and promote services available through Comprehensive Care with various stakeholders to effectively build the program

Act as a liaison and participate on internal and external committees

Provide orientation and training to new team members

Communicates with clients, stakeholders or other service providers onan as-needed basis

Contributes to the development and management of team scheduling and budget processes; ensure adherence to both financial and service terms and conditions

Ensures that Comprehensive Care teams have full understanding of all policies and procedures currently in place at DDRC

Ensures that all required staff files, documentation and information is captured according to agency and accreditation requirements

Ensures all decisions are value driven, client-centred and based on DDRC mission and vision

Oversees Performance Review processes of community-based respite workers and service coordinators as per DDRC Policies

Act as first level supervisor of all staff-related critical incidents

Ensures that all required staff files, documentation and information is captured according to agency and accreditation requirements

Ensures that staff attend required workshops/training sessions in timely manner

Ensures all required documentation is placed in personnel file

Schedules required meetings and planning sessions for teams

Attends all required meetings and planning sessions as requested; accountable for seeking information if absent from meeting and disseminatinginformation to relevant staff

Takes accountability to ensure all mandatory certifications andtraining are kept current





WHAT YOU BRING TO THE ROLE:

Post-Secondary diploma in Disabilities Service/Rehabilitation and/or Program Management, or an acceptable combination of education and experience

Minimum of two (2) years leadership experience

Minimum two (2) years working in a related field

Related experience dealing with children, families and community

Proven experience working with children and families

Experience in establishing and maintaining relationships with stakeholders

Knowledgeable of community resources and how to access resources

Strong critical thinking, excellent organization and administrative skills

Strong Leadership, Relationship Building and Conflict Resolution Skills

Customer Service and Time Management are a must

Demonstrated proficiency in MS Office, with particular emphasis on Microsoft Excel, Word and PowerPoint

Knowledge of and understanding of applicable federal and provincial legislation as well as professional standards (e.g. Alberta Human Rights Commission, Freedom of Information and Protection of Privacy Act, Occupational Health and Safety Act, regulation and code)

Creating Excellence Together (CET) Accreditation experience within the disability sector, an asset

PERSONAL QUALITIES:

Demonstrated values consistent with the DDRC mission

Commitment to team unity and accountability

Desire for continuous professional development and learning

Able to work independently and as part of a multi service team

Skilled / articulate communication –verbal, written, listening, two-way feedback

WORKING CONDITIONS:

Travel to all quadrants and communities within Calgary City Limits year round

Provide proof of business commercial automobile liability coverage with a minimum of 2 million liability

Working independently within both the client home and in the community

DDRC VALUES:

We believe individuals have a right to explore and fulfill theirpotentials;

We recognize the need for accountability and responsibility; and

We foster anenvironment of respect, acceptance, accessibility, and interdependence.

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📌 Team Leader, Children Services (Alberta)
🏢 DDRC
📍 Alberta