Job Category: Health Information Management
Contract Type: Permanent
Union Group: TEAMSTERS
Schedule: Days 8 hours
Employment Type: Full Time

Company Description
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands‑on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands‑on skills development, cross‑department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient‑inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description
Accountabilities:

Acts as support person for Health Information Management (HIM)clerical, coders, management as well as physicians as related to scanning and online chart completion

Assigns naming conventions to documents, creates and deletes document types in the scanning system





Adds document type bar codes to recent documents

Maintains master storybook, including document database management

Participant in document management committee meetings

Performs quality assuranceof scanned documents to ensure image quality and indexing standards are met as set out in scanning vendor contract

Liaises with scanning vendor regarding issues discovered during chart audits and performs corrections such as moving/deleting/merging of misfiled documents

Takes initiative to recommend workflow improvements to current workflow/processes

Troubleshoots issues related to bar code scanner application and ImageNow (Perceptive Content) software and advises Information Servicesteam of the issues

Participates in implementation of new software modules and upgrades as needed

Corrects and merges duplicate patient records as required

Trains new HIM staff on in‑house scanning processes as well as quality assurance

Orientates new HIM staff and new physicians to online chart completion processes

Performs quantitative/qualitative analysis on charts routed to complete pending and returned workflow queues within ImageNow (Perceptive Content)

Liaises with physicians regarding discrepancies within the ImageNow (Perceptive Content) chart completion system

Qualifications

Graduate of an accredited health information management program





Certified by and active membership with the Canadian College of Health Information ManagementAssociation

Minimum of oneyear experience in an electronic health records management environment

Knowledge of HIM health information systems, including workflow and processes

Ability to examine a document and determine its proper placement within the electronic record

Sound knowledge of Meditech MRI/ADM modules, ImageNow (Perceptive Content) application, bar code applications

Excellent interpersonal, oral and written communication skills

Excellent organizational skills

Ability to prioritize work

Excellent problem‑solving and critical thinking skills

Ability to work independently with minimal supervision

Must be able to travel between all Osler sites as required

Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information
Hours: Currently Days 8 hours.

Hybrid role - that function remotely, but require essential, regular onsite weekly work (subject to change in accordance with operational requirements)

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [emailprotected] .

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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📌 eHIM Quality & Support Specialist (Ontario)
🏢 William Osler Health System
📍 Ontario