Elevate your career with Serco Canada as an Ontario Driver Services Customer Agent, where you provide exceptional assistance in driver licensing services. Engage with applicants and manage thorough evaluations for driver tests.

You will be instrumental in assessing identity documents, answering inquiries, and guiding applicants through the licensing process. The role calls for robust assessment skills, multitasking capabilities, and adherence to safety regulations to ensure all procedures are followed accurately.

Key Responsibilities:
• Provide information on various classes of licences
• Conduct knowledge and vision testing for applicants
• Schedule and manage road test appointments
• Collect transaction fees as required
• Uphold confidentiality and compliance in all operations

Requirements:
• High school diploma or GED mandatory
• Two years of relevant customer service experience
• Valid Ontario Class G driver’s licence necessary
• Proficient in computer applications
• Knowledge of Highway Traffic Act regulations needed

Drive your career forward through dedicated customer service at Serco Canada.
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📌 Ontario Driver Services Customer Agent
🏢 Serco
📍 Ontario