Application Support Specialist

Location: Toronto, ON - Hybrid (Every Thursday - fourth Friday)

Pay Rate: $44.94/hr-$51.94/hr

Contract Length: 6 Months with possibility of extension

Responsibilities

Incident investigation, application troubleshooting, monitoring batch processes, root cause analysis, issue escalation, log analysis, weekend deployment support, and continuous improvement initiatives.

The successful candidate will play a key role in supporting a newly onboarded Loan Financing Provisioning application while contributing across the broader application portfolio.

Must Have Requirement

Application / Production Support experience

Capital Markets experience

Derivatives trading environment exposure

Experience supporting enterprise business applications

AutoSys or comparable batch scheduling/automation tools

SQL experience (SQL Server and/or Azure SQL)

Microsoft infrastructure knowledge (Windows Server ecosystem)

Azure exposure

Incident management and troubleshooting experience

Log analysis experience

Experience working with multiple stakeholder groups

Strong communication skills and ability to triage issues across teams

Nice to Have

Collateral Management experience

Colline (COLLINE)



application experience (will not be weighted if not available)

XVA Risk exposure

Treasury or Market Risk experience

AWS exposure

Elastic / Kibana

ITRS monitoring tools

PowerShell scripting

Python scripting

AI-assisted operational support or log analysis experience

Foreign Exchange (FX) experience

Soft Skills

Adaptability

Continuous learner

Collaborative team player

Strong communication skills

Curiosity and problem-solving mindset

Ability to work in ambiguity

Robust ownership mentality

Positive attitude

Ability to build relationships across technical and business team

Looking for meaningful work? We can help!
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

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📌 Application Support Specialist (Ontario)
🏢 Raise
📍 Ontario