Role Overview We are seeking an experienced and forward-thinking Technical Lead- Salesforce Marketing Cloud & Data Cloud to support the design, delivery, and continuous improvement of our marketing technology platforms. In this senior leadership role, you will drive execution, improve user experience, and align technical delivery with business goals ensuring the solutions are secure, scalable, and performant. You’ll act as a hands on technical lead, guiding decisions, supporting the team, and helping evolve our platform capabilities over time. The successful candidate must be a natural communicator who builds strong relationships, simplifies complexity, and creates a collaborative, team first environment. Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Tech Lead. This role can be based out of one our main offices including: Stellarton; NS, Dartmouth; NS, Mississauga; ON. Please note, this role requires proven, hands‑on experience with Salesforce Marketing Cloud and Data 360. Applications from candidates without this experience will not be considered. While we appreciate your interest, only candidates meeting this requirement will be contacted.
Key Responsibilities Drive execution by shaping user experience and aligning technical delivery with business priorities
Serve as the technical subject matter expert for Salesforce Marketing Cloud and Data Cloud
Translate business requirements into scalable, effective technical solutions
Provide guidance on design decisions, balancing practicality, performance, and maintainability
Collaborate closely with Product Owners and stakeholders to deliver business value




Build strong relationships with stakeholders and act as a bridge between business and technical teams
Communicate complex technical concepts and platform capabilities in a clear, business-friendly way
Ensure alignment on priorities, timelines, risks, and outcomes throughout delivery
Support end-to-end delivery including backlog refinement, solution design, development, and release coordination
Lead or support Agile ceremonies and help remove delivery blockers
Ensure high-quality releases through testing, validation, and deployment practices
Collaborate with cross-functional teams (data, integration, security) to deliver cohesive solutions
Mentor and support developers through code and configuration reviews, knowledge sharing, and guidance
Foster a collaborative team environment focused on continuous improvement and shared ownership
Monitor platform performance and identify opportunities for optimization and improvement
Ensure adherence to Salesforce best practices including security, data governance, and performance standards
Participate in change management (RFCs, CAB) and manage release-related impacts (including Salesforce Trust)
Maintain documentation, platform standards, and operational processes
Manage licenses, access, and platform usage; support governance and billing oversight
Drive continuous improvement by identifying opportunities in tooling, processes, and platform usage
Support reduction of technical debt and improvements in testing, monitoring, and reliability




Core Competencies Required Deep, hands‑on experience with Salesforce Marketing Cloud and Data 360
Robust understanding of data concepts (segmentation, identity resolution, activation)
Experience delivering and supporting enterprise platform solutions
Solid understanding of integrations, system design, and scalable solution thinking
Strong stakeholder communication skills with the ability to simplify complex technical concepts
Practical, solution-oriented mindset and strong collaboration skills
What You Bring Consistent, high-quality delivery aligned to business needs
Improved user experience and strong platform adoption
Reliable, optimized platform performance with continuous improvement
A collaborative team member who works effectively across distributed teams and contributes to a positive, inclusive environment
Supports a team‑first environment by sharing knowledge and contributing to collective success
Operates with a high degree of independence while remaining aligned with team priorities
Education & Experience Proven hands‑on experience with Salesforce Marketing Cloud and Data 360 capabilities
Bachelor’s degree in: Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience)
5 - 8+ years of experience in software development, platform engineering, or CRM/MarTech environments
Familiarity with or experience working with Snowflake or cloud-based data platforms, particularly in support of evolving data and activation use cases
Experience working in Agile delivery environments and cross-functional teams
Demonstrated ability to support delivery of complex technical solutions in an enterprise setting

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📌 Tech Lead (Ontario)
🏢 Sobeys
📍 Ontario