Embrace a rewarding Service Writer position at Maxim Truck and Trailer’s Winnipeg office. This role is all about delivering superb customer service and facilitating seamless communication.
As a Service Writer, you will engage with both customers and our workshop team to ensure smooth operations. Your responsibilities include processing customer requests and overseeing unit performances, making you a crucial link in our repair process. Strong listening and problem-solving skills will help you excel in building customer relationships and providing timely updates.
Key Responsibilities:
• Manage customer requests with thoroughness
• Check units for prior repairs and warranty eligibility
• Update customers on repair progress accurately
• Record details during new unit check-ins
• Ensure internal repair orders are complete and transparent
Requirements:
• 1-2 years automotive or heavy-duty experience
• Customer service experience mandatory
• Technical product knowledge preferred
• Basic computer skills: MS Office, data entry
• Ability to prioritize tasks effectively
Foster enduring relationships while providing exceptional service in the role of Service Writer at Maxim Truck and Trailer.
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📌 Customer-Focused Service Writer Role (Manitoba)
🏢 Maxim
📍 Manitoba
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