Elevate customer satisfaction as a Guest Experience Lead at lululemon in Quebec. This full-time position emphasizes exceptional interpersonal skills and leadership on the shop floor.

In this role, you will lead the lululemon guest experience framework and ensure an inclusive setting. You'll continuously assess guest engagement while providing technical product education and stepping in to support the team. Expect dynamic movement throughout the store and active participation in hiring processes.

Key Responsibilities:
• Deliver exceptional guest experiences from the floor
• Assess guest engagement and provide product education
• Lead store operations and ensure guest readiness
• Review business metrics and motivate team towards goals
• Support team development with feedback and coaching

Requirements:
• Legally authorized to work in Quebec
• Minimum 1 year of retail or customer experience
• Experience in guiding or mentoring team members
• High school diploma or equivalent preferred
• Familiarity with food safety or liquor service certification

Bring leadership, mentoring, and a passion for guest satisfaction to lululemon's vibrant team in Quebec.
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📌 Guest Experience Lead at lululemon (Quebec City)
🏢 Tobermory
📍 Quebec City