Summary of Duties

Process emergency and non-emergency requests for ambulance and fire response

Communicate with individuals under stress

Provide pre-arrival instructions

Direct and coordinate ambulance and fire unit movement

Operate complex computer-aided telecommunications equipment

Qualifications/Skills

Minimum 18 years of age, and Grade 12 education or equivalent

Communicate effectively and tactfully, both oral and written

Read, interpret, understand and apply complex and overlapping policies

Strong multi-tasking, organizational and prioritization skills

Ability to maintain control under pressure, work at a fast pace in an unpredictable environment

Demonstrate problem-solving and critical thinking

Make sound, independent decisions, and exercise discretion during emergency/difficult/stressful situations,



and be accountable for such decisions

Establish and maintain effective working relationships with coworkers and stakeholders

Solid computer literacy, data entry, retrieval and keyboarding skills

Experience in Emergency Services would be an asset

Job offer is conditional on: successful criminal background check, current standard first aid and CPR certificate; successful completion of all training requirements and ACO Provincial Certification; and Restricted Radio Operator Certification.

Candidates will be required to attend and successfully complete a 12-week FT training program.

#J-18808-Ljbffr

📌 Ambulance Communications Officer I - Wallaceburg CACC - Temporary full-time - 2026-18630 (Ontario)
🏢 Sunnybrook Health Sciences Centre
📍 Ontario