Join Clearbridge as a Field Consultant and address technical challenges faced by customers in Calgary. This role blends hardware troubleshooting with valuable in-person client engagement.
You will take ownership of customer interactions and tickets, ensuring issues are resolved effectively. This full-time position emphasizes building trust with clients while tackling complex technical problems, both onsite and remotely. Your proactive approach will allow you to anticipate customer needs as you foster long-lasting relationships.
Key Responsibilities:
• Travel to resolve workstation and network issues
• Manage tickets through a comprehensive problem-solving process
• Establish deep understanding of customer business needs
• Communicate technical problems effectively to clients
• Suggest solutions for recurring technical challenges
Requirements:
• Customer service focus and consultative approach
• Tech-savvy with a troubleshooting background
• Strong verbal and written communication skills
• Reliable vehicle for travel between sites
• Willingness to work flexible schedule as required
Become an integral part of Clearbridge and enhance customer experiences through your expertise.
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📌 Clearbridge Field Consultant Role (Alberta)
🏢 Clearbridge
📍 Alberta
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