Become a vital part of Sandvik as a Mining Industry Field Service Manager, overseeing service operations while ensuring compliance and exceptional customer satisfaction. This role combines technical expertise with robust leadership.

As the Mining Industry Field Service Manager, you will lead a team of skilled technicians, driving high performance and efficiency across service operations. Your responsibilities will include managing equipment commissioning, delivering effective customer training, and fostering a culture of continuous improvement. You will also be tasked with maintaining service logs and reporting on key performance indicators to senior management.

Key Responsibilities:
• Lead daily operational activities and service calls
• Ensure proper training and technical support for customers




• Adhere strictly to contract specifications and financial terms
• Maintain quality service records in the CMMS
• Report on progress and trends of service KPIs

Requirements:
• Strong operational management experience in field service
• Technical background in the mining industry is preferred
• Proven track record in team leadership and development
• Strong communication skills for customer engagement
• Ability to drive initiatives for process improvement

Make a lasting impact on customer success while leading field operations at Sandvik.
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📌 Mining Industry Field Service Manager (Ontario)
🏢 Sandvik Group
📍 Ontario