Advance your expertise with Compugen as a ServiceNow Reporting Specialist focused on data visualization and analytics. Your role emphasizes creating dashboards that reflect operational effectiveness.
As part of Compugen's team, you will leverage your ServiceNow experience to develop high-quality dashboards to monitor critical service metrics. This role demands a mix of technical and analytical skills as you work across various ITSM domains, ensuring data accuracy and meaningful insights.
Key Responsibilities:
• Design and maintain dashboards using ServiceNow analytics tools
• Build comprehensive reports to track service delivery performance
• Create KPI dashboards for actionable operational insights
• Validate dashboard metrics against business requirements
• Enhance user experience through navigation frameworks
Requirements:
• 5+ years in reporting and analytics on ServiceNow
• 3+ years experience with Performance Analytics
• Deep understanding of ITSM modules and data relationships
• Proven ability in stakeholder communication and management
• Documentation skills for KPI and reporting logic
Your contributions will help elevate service delivery and reporting solutions that support operational excellence.
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