Start your career with TTEC as a Customer Service Representative in Montreal, Quebec. This hybrid role focuses on providing luxury retail customers with unparalleled service and attention.
Working with a renowned global luxury brand, you'll create memorable experiences with personalized support, guiding clients through product selections and inquiries. Your skills in utilizing CRM tools will help document interactions, allowing you to share insights that enhance the customer journey.
Key Responsibilities:
• Provide tailored customer support across various platforms
• Recommend products based on customer preferences and needs
• Anticipate and resolve customer requests proactively
• Keep detailed records using CRM and service tools
• Contribute to a cooperative, high-performance team culture
Requirements:
• At least 1 year in customer service or luxury retail environments
• Proficiency with CRM platforms and digital support tools
• Required English fluency for global customer interactions
• High school diploma or equivalent
• Comfortable assisting customers via phone
Support TTEC's mission in Montreal with your exceptional service skills!
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📌 TTEC Customer Care Representative in Montreal (Quebec City)
🏢 TTEC
📍 Quebec City