NOTE: Assignment Type This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.
Extension/Amendment Attestation Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.
Responsibilities: Provides a comprehensive range of I⁢ business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills:
Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I⁢ solutions can be determined
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I⁢ initiatives
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
Monitors progress, resolves problems and reports regularly to I⁢ management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
Experience developing strategies, preparing business cases and cost-benefit analysis
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement




Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
Awareness of emerging I⁢ trends and technologies
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines
Desirable Skills:
Experience in the use of information retrieval packages
Knowledge and understanding of Information Management principles, concepts, policies and practices
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
Experience in structured, object oriented and agile methodologies for user requirements
Experience developing performance measures for business analysis evaluation and subsequent follow-up
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Experience Requirements Technical Skills Demonstrated experience in business analysis to support systems
development using a rules engine or business process automation platform
Experience developing business models; use case models;
conceptual and logical data models; process and data flow models; use
case surveys; test cases; business rules definition and non-functional
requirements definitions for assigned projects
Demonstrated experience in projects using an agile development
methodology
30
Business Analysis Skills Demonstrated experience leading and conducting business analysis
to assess client’s business problems/opportunities and documenting
business requirements
Experience conducting policy and business analysis that can be
accommodated within existing frameworks and IT solutions to minimize
project time/cost implications
Demonstrated experience applying business process
transformation and re-engineering concepts to promote business
improvements through alternative, cost effective service delivery




approaches
Demonstrated experience leading and conducting business analysis
at varying levels of detail, appropriate to the project and phases of
project, aligning with Enterprise Architecture and Gating Process
Experience developing project approval documents, policy approval
documents and regulation change materials and other supporting
documentation needed for the project
Demonstrated experience documenting requirements for business
rule automation and workflow management solutions
Experience developing and providing input to QA, system and user
acceptance testing strategies, plans and scenarios
Knowledge and understanding of policy development and analysis,
business analysis and data analysis practices
35
Healthcare Experience Demonstrated
experience in a health or clinical context
Demonstrated
experience supporting stakeholder engagement activities, particularly in
a healthcare context
Demonstrated
experience with the privacy and security requirements of software
development in a healthcare or clinical context
Demonstrated
experience in claim adjudication or pharmaceutical context
20
Communication Skills Robust verbal and written communication skills
Strong interpersonal and negotiation skills
Strong consulting skills to engage with all
stakeholders
A demonstrated team player with a track record for
meeting deadlines
Demonstrated leadership experience leading small and
large teams, sub-groups, committees
Demonstrated experience monitoring progress,
resolving problems and reporting regularly to business and I⁢
management decision-makers
Demonstrated experience developing and/or supporting
the development of training and communication materials in support of
large system implementations.
15
Supplier Comments Closing Date: 2026-09-14, 1:00 p.m.
Max. No. of Submission: 2 (two)
Onsite
Must Have: Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
Demonstrated experience in projects using an agile development methodology
Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements

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📌 Business Analyst (Ontario)
🏢 Softline™ Technology
📍 Ontario