Join Enterprise Mobility as a Customer Assistance Representative in Nanaimo, BC, and showcase your customer service expertise. In this full-time role, you'll support customers' rental needs face-to-face and over the phone.
The Customer Assistance Representative position involves assisting both internal and external customers while managing call inquiries and vehicle rentals. You will receive local training to excel in administrative support and customer service, making a positive impact at our branch or airport location.
Key Responsibilities:
• Take and manage customer reservation calls
• Greet customers promptly and assist with rentals
• Process check-ins and returns efficiently
• Effectively communicate vehicle features and options
• Handle basic administrative and billing functions
Requirements:
• High school diploma or higher required
• 1 year of customer service experience
• Valid Class 5 drivers license in British Columbia
• Clean driving record for the past 3 years
• Must be authorized to work in Canada
Shape customer experiences at Enterprise Mobility and thrive in a supportive setting in Nanaimo.
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📌 Customer Assistance Representative at Enterprise Mobility (British Columbia)
🏢 Enterprise
📍 British Columbia
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