Elevate your career as a Billing and Payment Specialist with CGIC, a hybrid role focusing on customer service and billing efficiency. Collaborate with clients to ensure smooth payment processing and address inquiries.

In this full time position at CGIC, you will become an integral member of the Retail Sales department. Your role involves analyzing client accounts, maintaining billing records, processing refunds, and administering premium payments. You'll deliver exceptional client support while adhering to service standards and ensuring all concerns are escalated appropriately.

Key Responsibilities:
• Respond to client inquiries regarding billing and payments
• Administer payments and billing-related changes accurately




• Initiate contact for outstanding receivables management
• Review system reports for errors and necessary documentation
• Manage client complaints and escalate issues as required

Requirements:
• Experience in customer service or administration
• Completed post-secondary education
• Call center experience is a plus
• Willingness to complete ACS 100 course upon hire
• Strong communication and problem-solving skills

Utilize your expertise in customer service and billing to contribute meaningfully to CGIC's financial services.
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📌 Billing and Payment Specialist at CGIC (Alberta)
🏢 Co-operators General Insurance
📍 Alberta