Elevate your career as a Service Coordinator/Dispatcher with GDI Ainsworth, where customer contact meets technical support in a team-driven environment. Leverage your skills while receiving competitive pay and excellent benefits.

In this pivotal role, you will act as the first point of contact for customers and field personnel. Your responsibilities include troubleshooting service inquiries, scheduling technician visits, and recording service outcomes. The ideal candidate will possess robust organizational skills and be adept at maintaining communication between customers and technicians.

Key Responsibilities:
• Answer incoming service calls and log requests accurately
• Schedule and dispatch work orders to field technicians




• Update customer portals with work order status
• Gather information from customers for efficient service
• Review completed work for accuracy

Requirements:
• 1-2 years of experience as a Dispatcher preferred
• Proficient in MS Excel and other Office applications
• Strong communication skills, both verbal and written
• Attention to detail with multitasking ability
• Bilingual skills are an asset

Bring your scheduling expertise and customer service focus to GDI Ainsworth and contribute to our commitment to quality service.
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📌 Service Coordinator at GDI Ainsworth (Alberta)
🏢 Ainsworth
📍 Alberta