Join Trans Global Service as a Bilingual Customer Support Specialist. Provide exceptional service to both English and French-speaking customers, ensuring their needs are met promptly and efficiently.

In this key role, you will be part of a committed customer service team dedicated to enhancing customer satisfaction. Responsibilities include addressing inquiries over the phone and via email, maintaining a courteous demeanor to resolve issues on the first contact. Your attention to detail and willingness to help will promote customer loyalty and a better overall experience.

Key Responsibilities:
• Deliver skilled service to customers over the phone
• Resolve customer inquiries swiftly for first contact resolution
• Follow up to identify and support customer needs




• Provide value-added solutions promoting loyalty
• Collaborate with peers and management for efficiency

Requirements:
• Previous call centre or customer service experience
• Bilingual in English and French, proficient in both
• Strong communication and data entry skills
• Solid organizational and analytical abilities
• Knowledge of Microsoft Office applications

Embrace a rewarding role where your bilingual skills enhance the experience of customers at Trans Global Service.
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📌 Bilingual Customer Support Specialist (Alberta)
🏢 Trans Global
📍 Alberta