Support public safety as an Emergency Response Specialist at Northern911, where each call you answer can save a life. Utilize your skills to handle urgent 9-1-1 and fire dispatch calls effectively.
This role requires someone calm under pressure, equipped with strong communication abilities to guide distressed callers through their emergencies. Your focus on detail will ensure the accurate relay of information and rapid dispatch of assistance to the right emergency agency when it matters most.
Key Responsibilities:
• Assess emergency locations and transfer calls efficiently
• Provide key support as a secondary PSAP for fire services
• Call routing and coordination with emergency services
• Utilize computerized equipment to gather essential information
• Maintain professionalism during stressful situations
Requirements:
• Secondary School Diploma mandatory
• Experience in alarm monitoring or emergency services preferred
• Solid typing ability of 20 words per minute
• Proficient in English and another language
• Must pass a criminal record check
Help ensure every emergency is addressed swiftly and efficiently at Northern911.
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