Drive customer satisfaction as a Customer Service Representative for Sportstyle and Forces channels in Quebec. Focus on order management and dealer relationships while communicating effectively in French.

This full-time role requires a dedicated individual fluent in French to support dealer accounts and Sales Representatives. Your responsibilities include managing order fulfillment, enhancing account health, and collaborating with internal teams to meet financial goals. Strong communication skills and customer focus are essential to succeed in this position.

Key Responsibilities:
• Create and revise orders for dealer accounts
• Communicate order statuses via phone, email, and chat
• Build relationships with dealers and Sales Representatives




• Ensure timely and accurate order fulfillment
• Guide credit management for challenged accounts

Requirements:
• High School Diploma or equivalent
• Experience in customer service, ideally in retail or consumer goods
• Proficiency in SAP and Microsoft Suite
• Robust interpersonal and communication skills
• Self-motivated with accountability for KPIs

Leverage your customer service experience to enhance dealer satisfaction and drive revenue growth in Quebec.
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📌 Customer Service Representative - Quebec (Ontario)
🏢 Adecco Canada
📍 Ontario