Customer Service Supervisor at Shoppers Drug Mart (Alberta)

Customer Service Supervisor at Shoppers Drug Mart (Alberta)

03 Sep
|
Shoppers Drug Mart
|
Alberta

03 Sep

Shoppers Drug Mart

Alberta

Lead customer service excellence at Shoppers Drug Mart as a Front Store Supervisor. Drive team performance in cash handling and merchandising to enhance the customer experience in your community.

This supervisory role is essential for managing customer service functions including cash operations and merchandising at your local Shoppers Drug Mart. You'll train and guide cashiers and merchandisers while ensuring compliance with all store policies and procedures. Your leadership aims to maintain high standards of customer service while promoting a positive store image.

Key Responsibilities:
• Manage cashier and merchandising team compliance with policies
• Train staff on job functions and provide ongoing guidance
• Oversee daily cash office inventory and loss prevention standards




• Resolve customer inquiries and issues effectively
• Ensure merchandising displays are organized and clean

Requirements:
• Robust decision-making and problem-solving skills
• Excellent organizational abilities and time management
• Proficient with computer systems and software
• Knowledgeable about store products and supplies
• Experience in customer service environments

Bring your leadership skills to Shoppers Drug Mart and enhance customer satisfaction while maintaining store standards.
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📌 Customer Service Supervisor at Shoppers Drug Mart (Alberta)
🏢 Shoppers Drug Mart
📍 Alberta

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