03 Sep
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Homes Alive
|
Strathcona County
03 Sep
Homes Alive
Strathcona County
Guest Service Representative (Part Time)Guest Service Representativesare the first point of contact for customers and strive to ensure each customer has a positive shopping experience. Responsibilities include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work setting.The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.Core CompetenciesA Positive and Hardworking Attitude. A willingness to go the extra mile to provide customers with the best possible shopping experience.Strong Communication Skills. Ability to clearly communicate with customers and other staff.Resilience. Ability to remain calm and navigate through high stress situations.Behaviour & SkillsCustomer ServiceExcellent time management & attention to detailExcellent teamwork & collaborative abilitiesConfident & articulate communicationTrustworthy & positive attitudeUnderstanding of pet nutrition & needsAbility to lift 50lbsJob ResponsibilitiesGuests Service Representatives are responsible for these five areas of store functions, prioritized by importance:Customer ServiceServe and learn the immediate needs of customers and offer honest and sincere advice,
welcoming them to the Homes Alive community.Operate cash registers and handle cash accurately.Store AppearanceMaintain stock on shelves, communicate product details for your section (e.G., price tags, sales signs), and keep products and shelves clean and face‑forward to provide a high‑quality shopping experience.Employee ServiceSelf‑initiate service to co‑workers and leaders to assist with projects or tasks, fostering servant‑leadership and community.System MaintenanceComplete routine tasks specified in checklists and delegated by leaders, following proper system procedures for efficiency, effective communication, and inventory accuracy.Self‑DevelopmentTake initiative in any learning opportunities within Homes Alive to develop skills or knowledge and become a servant leader.A Day in the LifeA typical day involves helping customers find supplies for their pets, providing pet care and nutrition information, assisting at the cash register, ensuring the store looks clean and organized, and interacting with customers’ dogs and cats.SchedulePart‑time Sales Associates work up to 30 hrs./week, at the discretion of the Store Manager.Shifts may be morning, afternoon, or evening, Monday to Sunday.Compensation$16.00/hr.#J-18808-Ljbffr
📌 Guest Service Representative (Part Time) - $16 An Hour - Part Time (Strathcona County)
🏢 Homes Alive
📍 Strathcona County